:root {
  --ark: #0e7466;
  --ark-strong: #0a5a50;
  --ark-tint: #e3f2ef;
  --ark-ink: #0a2e29;
  --honey: #e9a13b;
  --bg: #f7f5f1;
  --card: #ffffff;
  --subtle: #efece6;
  --border: #e5e1d8;
  --label: #1d1c19;
  --secondary: #6b6862;
  --on-ink: #f2efe7;
  --on-ink-soft: rgba(242, 239, 231, .76);
  --r-xs: 8px;
  --r-s: 12px;
  --r-m: 16px;
  --r-l: 20px;
  --r-xl: 28px;
  --shadow-1: 0 1px 2px rgba(29, 28, 25, .05), 0 1px 6px rgba(29, 28, 25, .04);
  --shadow-2: 0 2px 6px rgba(29, 28, 25, .05), 0 12px 32px rgba(29, 28, 25, .09);
}

* { box-sizing: border-box; margin: 0; padding: 0; }
html { scroll-behavior: smooth; }
body {
  color: var(--label);
  background: var(--bg);
  font-family: "Inter", -apple-system, BlinkMacSystemFont, sans-serif;
  line-height: 1.6;
  -webkit-font-smoothing: antialiased;
}
h1, h2, h3, .brand, .footer-brand {
  font-family: "Bricolage Grotesque", "Inter", sans-serif;
  letter-spacing: -.025em;
}
a { color: var(--ark); }
.wrap { width: min(1120px, calc(100% - 48px)); margin-inline: auto; }
.content-wrap { max-width: 820px; }
.skip-link {
  position: fixed;
  top: 10px;
  left: 10px;
  z-index: 1000;
  padding: 10px 16px;
  border-radius: var(--r-xs);
  color: #fff;
  background: var(--ark-strong);
  font-weight: 700;
  transform: translateY(-160%);
  transition: transform .18s ease;
}
.skip-link:focus { transform: translateY(0); }
a:focus-visible, button:focus-visible, summary:focus-visible, [tabindex]:focus-visible {
  outline: 3px solid var(--ark);
  outline-offset: 3px;
}
[tabindex="-1"]:focus { outline: none; }

nav {
  position: sticky;
  top: 0;
  z-index: 100;
  border-bottom: 1px solid var(--border);
  background: rgba(255, 255, 255, .92);
  box-shadow: 0 1px 0 rgba(10, 46, 41, .04);
  backdrop-filter: blur(18px);
  -webkit-backdrop-filter: blur(18px);
}
.nav-inner {
  display: flex;
  align-items: center;
  justify-content: space-between;
  max-width: 1240px;
  min-height: 76px;
  margin: 0 auto;
  padding: 8px 24px;
}
.brand {
  display: flex;
  align-items: center;
  gap: 9px;
  min-height: 44px;
  color: var(--label);
  font-size: 19px;
  font-weight: 800;
  text-decoration: none;
}
.brand-mark { width: 32px; height: 32px; }
.brand small {
  padding: 5px 8px;
  border-radius: 7px;
  color: var(--ark-strong);
  background: var(--ark-tint);
  font: 800 11px/1 "Inter", sans-serif;
  letter-spacing: .045em;
  text-transform: uppercase;
}
.lang-switch {
  display: flex;
  gap: 4px;
  padding: 4px;
  border: 1px solid var(--border);
  border-radius: 10px;
  background: var(--bg);
}
.lang-switch button {
  min-width: 44px;
  min-height: 44px;
  border: 0;
  border-radius: 7px;
  color: var(--secondary);
  background: transparent;
  font: 700 13px/1 "Inter", sans-serif;
  cursor: pointer;
}
.lang-switch button.active { color: #fff; background: var(--ark); }

[data-lang="en"] { display: none; }
html[data-active="en"] [data-lang="fr"] { display: none; }
html[data-active="en"] [data-lang="en"] { display: revert; }

.support-hero {
  overflow: hidden;
  padding: 82px 0;
  color: var(--on-ink);
  background:
    radial-gradient(circle at 88% 8%, rgba(63, 195, 176, .25), transparent 25rem),
    linear-gradient(155deg, var(--ark-ink), #0e4a40 65%, #12604f);
}
.hero-grid {
  display: grid;
  grid-template-columns: minmax(0, 1.12fr) minmax(320px, .88fr);
  align-items: center;
  gap: 72px;
}
.kicker {
  display: inline-block;
  margin-bottom: 14px;
  color: var(--ark);
  font-size: 13px;
  font-weight: 700;
  letter-spacing: .09em;
  text-transform: uppercase;
}
.support-hero .kicker { color: var(--honey); }
.support-hero h1 {
  max-width: 680px;
  font-size: clamp(38px, 5vw, 64px);
  font-weight: 800;
  line-height: 1.04;
}
.hero-copy {
  max-width: 650px;
  margin-top: 22px;
  color: var(--on-ink-soft);
  font-size: clamp(17px, 2vw, 20px);
}
.contact-card {
  display: grid;
  grid-template-columns: auto 1fr;
  gap: 18px;
  padding: 30px;
  border: 1px solid rgba(255, 255, 255, .18);
  border-radius: var(--r-xl);
  background: rgba(255, 255, 255, .1);
  box-shadow: var(--shadow-2);
  backdrop-filter: blur(12px);
  -webkit-backdrop-filter: blur(12px);
}
.contact-icon {
  display: grid;
  place-items: center;
  width: 48px;
  height: 48px;
  border-radius: var(--r-m);
  color: var(--ark-ink);
  background: var(--honey);
  font-size: 22px;
  font-weight: 800;
}
.contact-card h2 { font-size: 24px; line-height: 1.15; }
.contact-card p { margin: 8px 0 20px; color: var(--on-ink-soft); font-size: 15px; }
.primary-action {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 46px;
  padding: 11px 19px;
  border-radius: 999px;
  color: var(--ark-ink);
  background: var(--honey);
  font-size: 14px;
  font-weight: 800;
  text-decoration: none;
  transition: transform .2s ease, box-shadow .2s ease;
}
.primary-action:hover { transform: translateY(-2px); box-shadow: var(--shadow-2); }

.support-section { padding: 80px 0; }
.section-heading { max-width: 620px; margin-bottom: 36px; }
.section-heading h2, .report-card h2 {
  font-size: clamp(28px, 3.5vw, 42px);
  font-weight: 800;
  line-height: 1.12;
}
.help-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 20px;
}
.help-card {
  position: relative;
  min-height: 246px;
  padding: 30px;
  border: 1px solid var(--border);
  border-radius: var(--r-l);
  background: var(--card);
  box-shadow: var(--shadow-1);
}
.help-card::before {
  content: "";
  position: absolute;
  inset: 0 auto 0 0;
  width: 4px;
  border-radius: var(--r-l) 0 0 var(--r-l);
  background: var(--ark);
}
.step { color: var(--ark); font-size: 12px; font-weight: 800; letter-spacing: .1em; }
.help-card h3 { margin: 28px 0 10px; font-size: 21px; }
.help-card p { color: var(--secondary); font-size: 15px; }

.faq-section { border-block: 1px solid var(--border); background: var(--card); }
.faq-list { border-top: 1px solid var(--border); }
.faq-list details { border-bottom: 1px solid var(--border); }
.faq-list summary {
  position: relative;
  min-height: 70px;
  padding: 22px 52px 22px 0;
  list-style: none;
  font-weight: 700;
  cursor: pointer;
}
.faq-list summary::-webkit-details-marker { display: none; }
.faq-list summary::after {
  content: "+";
  position: absolute;
  top: 17px;
  right: 0;
  display: grid;
  place-items: center;
  width: 36px;
  height: 36px;
  border-radius: 50%;
  color: var(--ark-strong);
  background: var(--ark-tint);
  font-size: 24px;
  font-weight: 500;
  line-height: 1;
}
.faq-list details[open] summary::after { content: "−"; }
.faq-list details p {
  max-width: 700px;
  padding: 0 52px 24px 0;
  color: var(--secondary);
}

.report-section { padding-bottom: 44px; }
.report-card {
  display: grid;
  grid-template-columns: 1.15fr .85fr;
  align-items: center;
  gap: 64px;
  padding: 48px;
  border-radius: var(--r-xl);
  background: var(--ark-tint);
}
.report-card > div > p { margin-top: 16px; color: var(--secondary); }
.privacy-note {
  padding: 24px;
  border: 1px solid rgba(14, 116, 102, .18);
  border-radius: var(--r-m);
  background: rgba(255, 255, 255, .7);
}
.privacy-note strong { color: var(--ark-strong); }
.privacy-note p { margin-top: 7px; color: var(--secondary); font-size: 14px; }
.care-note {
  margin-bottom: 72px;
  padding: 18px 22px;
  border-left: 3px solid var(--honey);
  color: var(--secondary);
  background: var(--subtle);
  font-size: 14px;
}
.care-note strong { color: var(--label); }

footer {
  padding: 52px 0 28px;
  border-top: 4px solid var(--honey);
  color: var(--on-ink-soft);
  background: var(--ark-ink);
}
.footer-inner {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 36px;
}
.footer-brand {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  color: var(--on-ink);
  font-size: 18px;
  font-weight: 800;
  text-decoration: none;
}
.footer-brand img { width: 30px; height: 30px; }
.footer-inner p { margin-top: 10px; font-size: 14px; }
.footer-links { display: flex; flex-wrap: wrap; gap: 12px 24px; }
.footer-links a { color: var(--on-ink-soft); font-size: 14px; text-decoration: none; }
.footer-links a:hover { color: var(--on-ink); }
.copyright {
  margin-top: 34px;
  padding-top: 22px;
  border-top: 1px solid rgba(255, 255, 255, .12);
  font-size: 12px;
}

@media (prefers-reduced-motion: reduce) {
  html { scroll-behavior: auto; }
  *, *::before, *::after { transition-duration: .01ms !important; }
}

@media (max-width: 820px) {
  .hero-grid, .report-card { grid-template-columns: 1fr; }
  .hero-grid { gap: 42px; }
  .help-grid { grid-template-columns: 1fr; }
  .help-card { min-height: 0; }
  .support-hero { padding: 64px 0; }
  .report-card { gap: 30px; padding: 34px; }
}

@media (max-width: 560px) {
  .wrap { width: min(100% - 32px, 1120px); }
  .nav-inner { padding-inline: 16px; }
  .brand small { display: none !important; }
  .support-hero { padding: 52px 0; }
  .support-hero h1 { font-size: 38px; }
  .contact-card { grid-template-columns: 1fr; padding: 24px; }
  .support-section { padding: 58px 0; }
  .help-card { padding: 24px; }
  .report-card { padding: 26px 22px; border-radius: var(--r-l); }
  .footer-inner { flex-direction: column; }
  .footer-links { flex-direction: column; }
}